Effective Date: [07/July/2026]
Last Updated: [07/July/2026]
Welcome to Aira Hosting (“Aira Hosting,” “we,” “our,” or “us“).
This Cookie Policy explains how Aira Hosting uses cookies and similar technologies when you visit or interact with our website, client portal, hosting control panels, applications, customer support services, and other online services that link to this Cookie Policy (collectively, the “Services“).
We believe in being transparent about how information is collected and used. Cookies help us provide secure, reliable, and efficient hosting services while improving website performance, enhancing user experience, protecting customer accounts, analyzing website traffic, and supporting legitimate business operations.
This Cookie Policy should be read together with our:
If there is any inconsistency between this Cookie Policy and applicable privacy laws, the applicable law will prevail to the extent required.
This Cookie Policy applies to all visitors, customers, affiliates, partners, and users who access or use any Aira Hosting website or online service.
It applies to cookies and similar technologies used on:
This Cookie Policy also applies to technologies placed by trusted third-party service providers that help us operate our Services, provided such technologies are used in accordance with applicable laws and contractual arrangements.
Cookies are small text files that are stored on your computer, smartphone, tablet, or other internet-connected device when you visit a website.
Cookies allow a website to recognize your browser, remember certain information, maintain secure sessions, store user preferences, improve website functionality, and understand how visitors interact with online services.
Cookies generally do not contain information that directly identifies an individual on their own. However, depending on applicable law, information collected through cookies may be considered personal data when combined with other information that can identify an individual.
Cookies are widely used across the internet and play an important role in maintaining secure login sessions, processing transactions, preventing fraud, improving website performance, and delivering personalized experiences where permitted by law.
In addition to traditional browser cookies, Aira Hosting may use other technologies that perform similar functions.
Browser cookies are small files stored by your web browser that help websites recognize returning visitors, remember settings, and maintain secure sessions.
These may be either temporary (session cookies) or persistent (stored for a longer period).
Session cookies exist only while your browser session remains active.
They are automatically deleted when you close your browser.
These cookies commonly support:
Persistent cookies remain stored on your device until they expire or are manually deleted.
These cookies help remember:
Modern browsers provide local storage, allowing websites to store certain information directly within your browser.
Local storage may be used to:
Session storage functions similarly to local storage but only lasts until the browser tab or session is closed.
Web beacons (sometimes called tracking pixels or clear GIFs) are tiny graphic elements embedded within webpages or emails.
They help determine whether content has been viewed, whether emails have been opened, and whether certain website interactions have occurred.
Pixels are small snippets of code that help measure website activity, advertising effectiveness, and campaign performance.
Pixels may be provided by trusted third-party advertising or analytics partners.
Certain website features rely on scripts or tags that enable functionality such as:
Aira Hosting uses cookies and similar technologies for legitimate business and operational purposes, including:
Cookies help us deliver reliable hosting services, manage customer sessions, process orders, and operate account dashboards.
Cookies help detect suspicious activities, prevent unauthorized access, mitigate fraud, identify abusive traffic, and protect customer accounts.
Cookies allow authenticated users to remain securely signed into their accounts while navigating different pages of our Services.
Cookies help improve page loading speed, server response times, content delivery, and overall website reliability.
Cookies remember user-selected preferences such as language, region, accessibility settings, and interface customization.
Cookies help us understand how visitors use our website, identify popular content, improve navigation, and enhance customer experience.
Analytics information is generally aggregated and used to improve our Services rather than to identify individual users.
With your consent where required by applicable law, cookies may help us measure advertising effectiveness, understand campaign performance, and improve future marketing efforts.
Certain cookies assist us in meeting legal obligations, maintaining security records, retaining consent preferences, and demonstrating compliance with applicable privacy regulations.
Where required by applicable law, including the laws of the European Economic Area (EEA), the United Kingdom, and other jurisdictions with similar requirements, Aira Hosting will request your consent before placing non-essential cookies on your device.
When you first visit our website, you may be presented with a cookie banner or consent management interface that allows you to:
Your consent choices will generally be remembered through a consent cookie or similar technology so that you are not repeatedly asked to make the same selection during subsequent visits, unless required by law or unless you clear your browser data.
Essential cookies that are necessary for the operation, security, or functionality of our Services do not typically require prior consent where permitted by applicable law.
You may withdraw or modify your consent at any time through our cookie preference center (if available) or by adjusting your browser settings. Please note that withdrawing consent for certain categories of cookies may affect the functionality or availability of some features of our Services.
We use different categories of cookies depending on their purpose.
| Cookie Category | Purpose | Consent Required* |
|---|---|---|
| Strictly Necessary Cookies | Essential website functionality, authentication, billing, and security | No (where legally permitted) |
| Functional Cookies | Remember preferences and improve user experience | Yes, where required by law |
| Performance Cookies | Measure website performance and optimize services | Yes, where required by law |
| Analytics Cookies | Understand website usage and improve functionality | Yes, where required by law |
| Marketing Cookies | Measure advertising effectiveness and campaign performance | Yes |
| Affiliate Cookies | Attribute referrals and affiliate commissions | Yes, where required by law |
| Security Cookies | Fraud prevention, abuse detection, DDoS mitigation, and account protection | No (where legally permitted) |
*Consent requirements may vary depending on your jurisdiction and applicable laws.
The following table provides a general overview of the types of cookies that may be used across our Services. The actual cookies in use may change over time as our website, technologies, and service providers evolve.
| Category | Typical Purpose | Examples of Providers | Typical Retention |
|---|---|---|---|
| Essential | Secure login, billing, session management | Aira Hosting, WHMCS, cPanel | Session to 12 months |
| Functional | User preferences, language, interface settings | Aira Hosting | 30 days to 1 year |
| Security | Authentication, fraud detection, DDoS protection | Cloudflare or equivalent providers | Session to 12 months |
| Analytics | Website traffic analysis and service improvements | Google Analytics 4 or equivalent analytics providers | Up to 24 months |
| Marketing | Advertising performance and remarketing | Google Ads, Meta, Microsoft Advertising (where used) | Varies by provider |
| Payment | Secure checkout and payment processing | Stripe, PayPal, Razorpay (where available) | Session or as required for secure transaction processing |
| Affiliate | Referral attribution and commission tracking | Approved affiliate platform providers | Varies by program |
The specific names, durations, and providers of cookies may change from time to time as we update our Services, introduce new features, replace third-party vendors, or respond to changes in applicable laws or industry standards. We encourage users to review this Cookie Policy periodically for the latest information.
To deliver reliable web hosting and cloud infrastructure services, Aira Hosting uses cookies and similar technologies within its hosting platforms, customer portals, and account management systems. These technologies are primarily used to authenticate users, maintain secure sessions, process service requests, and enhance the overall customer experience.
Depending on the services you use, cookies may be placed by Aira Hosting or by trusted third-party software providers integrated into our platform.
When you log in to your Aira Hosting account, cookies may be used to:
These cookies are generally considered essential for the operation of your account and may remain active for the duration of your session or for a limited period where necessary for security.
Our billing and client management portal may use cookies to support:
Without these cookies, certain billing and account management features may not function correctly.
Depending on your hosting plan, you may access control panels such as:
These platforms may use cookies to:
Most of these cookies are essential for secure hosting management.
Whenever you authenticate to your Aira Hosting account, cookies may be used to:
These cookies generally expire automatically after logout or after a period of inactivity.
If you request a password reset, temporary cookies or similar technologies may be used to:
These cookies are typically short-lived and automatically expire after completion of the reset process.
Where Multi-Factor Authentication is enabled, cookies may assist in:
These cookies enhance account security and are considered necessary for users who enable MFA.
When accessing our support center or submitting support requests, cookies may be used to:
| Purpose | Example Use | Typical Retention |
|---|---|---|
| Login Authentication | Customer login | Session |
| Billing Portal | WHMCS sessions | Session |
| Customer Dashboard | User preferences | Up to 12 months |
| Hosting Control Panels | cPanel, Plesk, DirectAdmin | Session |
| Password Reset | Security verification | Short-term |
| MFA | Trusted device recognition | Varies |
| Support Portal | Ticket management | Session |
Protecting our customers, infrastructure, and network is a core priority. Aira Hosting uses cookies and similar technologies to help maintain the security, integrity, and availability of our Services.
These cookies may support the operation of content delivery networks (CDNs), firewalls, bot detection systems, fraud prevention mechanisms, and other security controls.
Where our website or Services are protected by Cloudflare or a comparable content delivery network, cookies may be used to:
Security technologies may use cookies to:
To maintain service availability, cookies may assist in:
Automated systems may use cookies to identify:
Cookies may be used alongside other technologies to:
Certain cloud services may use temporary cookies to ensure that a user’s requests continue to be processed by the same backend server during an active session, improving consistency and reliability.
Security technologies may also help detect:
| Purpose | Example |
|---|---|
| Authentication | Secure login |
| Firewall | Threat detection |
| CDN | Faster content delivery |
| DDoS Protection | Traffic filtering |
| Bot Detection | Prevent automated abuse |
| Rate Limiting | API protection |
| Session Affinity | Stable user sessions |
| Abuse Prevention | Fraud detection |
These cookies are generally considered essential to maintain the security and reliability of our Services.
When purchasing products or services through Aira Hosting, cookies may be used to facilitate secure payment processing and help protect against fraud.
Depending on your location and payment method, we may use trusted third-party payment processors such as:
Payment processors operate under their own privacy policies and cookie practices.
Cookies may be used to:
Payment-related cookies may help detect:
Cookies may assist with:
Where applicable, payment-related technologies may support compliance with the Payment Card Industry Data Security Standard (PCI DSS) by helping maintain secure payment sessions and protecting transaction integrity. However, Aira Hosting does not store full payment card details on its own systems unless expressly stated and handled in accordance with applicable security standards.
| Purpose | Typical Use |
|---|---|
| Checkout | Shopping cart and order processing |
| Payment Session | Secure transaction continuity |
| Fraud Prevention | Detect suspicious activity |
| Authentication | Payment verification |
Disabling payment-related cookies may prevent purchases, renewals, or other payment functions from operating correctly.
Analytics cookies help Aira Hosting understand how visitors interact with our website and Services. This information enables us to improve performance, troubleshoot issues, optimize content, and enhance the overall customer experience.
Where required by applicable law, analytics cookies are only placed after obtaining your consent.
If enabled, Google Analytics 4 may be used to collect information such as:
This information is typically aggregated and used to analyze trends rather than directly identify individual users.
We may also use internal analytics tools to understand:
Analytics technologies may collect operational information relating to:
This information helps us maintain reliable hosting services and improve infrastructure.
Cookies or similar technologies may support:
Operational logs are used primarily for troubleshooting, security, and service improvement purposes.
| Purpose | Example |
|---|---|
| Website Usage | Google Analytics 4 |
| Performance | Internal analytics |
| Infrastructure Monitoring | Server monitoring |
| Error Detection | Crash reporting |
| Service Improvement | Usage analysis |
Where legally required, you may opt out of analytics cookies through our cookie preference center or by adjusting your browser settings. Choosing to disable analytics cookies will not affect your ability to access essential features of our Services, although it may limit our ability to improve website performance and user experience.
Aira Hosting may use advertising and marketing cookies to understand the effectiveness of our marketing campaigns, measure conversions, improve our services, and, where permitted by applicable law, display advertisements that may be more relevant to your interests.
Marketing cookies are not essential for the operation of our Services. Where required by applicable law, they will only be placed on your device after you have provided your consent through our Cookie Consent Banner or Preference Center.
If you choose to decline marketing cookies, you will still be able to use our website and Services; however, you may see less relevant advertisements and some marketing-related features may not function as intended.
If enabled, Google Ads technologies may be used to:
These technologies do not allow Aira Hosting to access your Google account or personal passwords.
Where enabled and permitted by law, Google Analytics 4 may work together with Google Ads to provide aggregated reports regarding:
These reports help us understand how visitors interact with our website and improve the quality of our marketing efforts.
If used, the Meta Pixel may help us understand:
The Meta Pixel operates in accordance with Meta’s own privacy practices and cookie technologies.
Where applicable, Microsoft Advertising technologies may be used to:
Where required, Aira Hosting may implement Google Consent Mode v2 to respect your privacy preferences while allowing certain consent-aware functionality.
Depending on your choices, the following consent signals may be communicated:
| Consent Signal | Purpose |
|---|---|
| ad_storage | Controls advertising-related cookies and storage. |
| analytics_storage | Controls analytics cookies and measurement. |
| ad_user_data | Controls whether advertising-related user data may be processed. |
| ad_personalization | Controls personalized advertising features. |
If you decline consent, Google Consent Mode may send limited, non-identifying signals to support aggregated measurement where permitted by law. This does not override your consent choices.
If Aira Hosting operates an affiliate or referral program, affiliate cookies may be used to:
Affiliate cookies generally do not collect sensitive personal information and are used solely for referral attribution and program administration.
The duration of affiliate cookies may vary depending on the applicable affiliate program and may be updated from time to time.
Some features of our Services rely on trusted third-party providers. These providers may place cookies or similar technologies on your device when you interact with their services through our website.
Examples may include:
These third parties determine how their own cookies operate and process information in accordance with their respective privacy policies.
Although Aira Hosting carefully selects reputable service providers, we do not own, control, or manage third-party cookies once they are placed on your device.
For more information about how these providers process your information, please review their respective privacy and cookie policies.
You may manage your cookie preferences at any time.
Depending on your location and applicable law, you may be able to:
Please note that changing your preferences may not immediately remove previously stored cookies. You may need to delete existing cookies through your browser settings.
Most web browsers allow you to control how cookies are handled.
You can generally:
Instructions vary depending on your browser and device. Please refer to your browser’s support documentation for detailed guidance.
Please be aware that disabling or deleting cookies may affect the functionality, security, and performance of our Services. Certain features, including secure login, customer account access, shopping cart functionality, and payment processing, may no longer operate correctly if essential cookies are disabled.
Aira Hosting is not responsible for any loss of functionality, interruption of Services, or reduced user experience resulting from your decision to disable, restrict, or delete cookies that are necessary for the operation of our website or Services.
Some web browsers offer a “Do Not Track” setting that attempts to signal a user’s preference not to be tracked across websites.
Because there is currently no universally accepted standard governing how websites should respond to DNT signals, Aira Hosting does not respond to DNT signals unless required by applicable law.
Where legally required, such as under certain U.S. state privacy laws, Aira Hosting will endeavor to recognize valid Global Privacy Control (GPC) signals as a request to opt out of applicable processing activities, including certain forms of targeted advertising or data sharing.
Recognition of GPC signals may vary depending on:
Users may still be asked to verify or confirm certain privacy requests where permitted or required by law.
Aira Hosting serves customers in multiple countries and regions. As a result, information collected through cookies and similar technologies may be processed in countries other than the country where you reside.
These countries may have data protection laws that differ from those in your jurisdiction.
Where required by applicable law, Aira Hosting will take appropriate steps to safeguard international transfers of personal information, which may include:
Where third-party providers process information on our behalf, they are expected to maintain appropriate safeguards consistent with their contractual obligations and applicable legal requirements.
Cookies may remain on your device for different periods depending on their purpose.
Session cookies are temporary and are automatically deleted when you close your web browser or end your browsing session.
These cookies are commonly used for:
Persistent cookies remain on your device until:
Persistent cookies may remember:
Retention periods vary depending on the cookie’s purpose and the provider that places it.
Aira Hosting periodically reviews cookie retention periods and may modify them to reflect operational needs, legal requirements, or changes in our services.
Our Services are intended for individuals who are legally capable of entering into binding agreements and are not directed toward children under the age required by applicable law to provide valid consent for online services.
Aira Hosting does not knowingly use cookies to profile, track, or market to children.
If we become aware that personal information relating to a child has been collected in a manner inconsistent with applicable law, we will take reasonable steps to delete or anonymize such information where required.
Parents or legal guardians who believe that a child has provided personal information through our Services may contact us using the details provided below.
Protecting our customers, infrastructure, and online services is a fundamental priority.
Cookies and similar technologies may be used to support security measures such as:
These technologies help us maintain the confidentiality, integrity, and availability of our Services.
Although we implement reasonable administrative, technical, and organizational safeguards, no internet transmission, storage system, or security technology can be guaranteed to be completely secure.
Accordingly, Aira Hosting cannot guarantee absolute security and disclaims liability for unauthorized access, data loss, or other security incidents to the fullest extent permitted by applicable law, except where such liability cannot legally be excluded.
We may update this Cookie Policy from time to time to reflect:
When we make material changes, we will revise the “Last Updated” date at the beginning of this Cookie Policy.
Where required by applicable law, we may also provide additional notice or request renewed consent before implementing changes that affect the use of non-essential cookies.
Your continued use of our Services after the effective date of an updated Cookie Policy constitutes your acknowledgment of the revised policy, except where applicable law requires a different form of consent.
If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar technologies, please contact us.
Aira Hosting – Privacy Team
Email: privacy@airahosting.com
Legal Department: legal@airahosting.com
Website: https://www.airahosting.com
Business Address:
Aira Hosting
[Company Address]
[City, State/Province, Postal Code]
[Country]
If your request relates to your privacy rights under applicable law, we will make reasonable efforts to respond within the timeframes required by applicable legislation.
While Aira Hosting is committed to maintaining transparent and responsible cookie practices, you acknowledge and agree that:
To the fullest extent permitted by applicable law, Aira Hosting disclaims liability for indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of cookies or similar technologies, except where such limitation is prohibited by law.
This Cookie Policy should be read together with our:
In the event of any conflict between this Cookie Policy and mandatory provisions of applicable data protection or consumer protection laws, the applicable law will prevail to the extent of the conflict.
This Cookie Policy shall be interpreted in conjunction with the governing law and dispute resolution provisions set out in Aira Hosting’s Terms of Service.
Nothing in this Cookie Policy is intended to restrict or waive any statutory rights that users may have under applicable data protection, consumer protection, or privacy legislation.
At Aira Hosting, we are committed to protecting your privacy while providing secure, reliable, and high-performing hosting services.
We use cookies responsibly to support the operation of our website, safeguard customer accounts, improve service quality, understand how our Services are used, and, where permitted, measure the effectiveness of our marketing efforts.
We encourage you to review this Cookie Policy periodically and to manage your cookie preferences using the options available through your browser or our Cookie Preference Center.
If you have any questions about this Cookie Policy or our privacy practices, please contact our Privacy Team using the information provided above.